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Our Sales Team

At Window World of Houston, our customer-first approach and commitment to quality sets us apart from the competition, and we have the people to prove it.

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Meet the People Who Drive Our Success

With a sales team as experienced and dedicated as ours, the results aren’t surprising—they’re expected. Working closely beside our in-house installation crews, they help ensure every home exterior project runs smoothly.

Read on to get to know the team members behind our sales process—their roles, their stories and their experience in the home-services industry.

John Glidden, Project Estimator

John Glidden brings years of customer service and sales experience to his role as Project Estimator at Window World. A Houston native and St. Edwards graduate, he has been a valued team member for eight years. John thrives in a dynamic environment and enjoys the freedom of a mobile role. Outside work, he loves travel and exploring new places.

Randy Els, Sales Manager

Randy Els, Regional Sales Manager at Window World of Houston, brings nine years of company experience. A John H Reagan High graduate, he combines precision and reliability in sales management. His “Freedom to Succeed” philosophy supports the sales team’s growth, while golf balances his life. As a family man with three children and six grandchildren, Randy adds a personal touch to his leadership.

Bruce Andrews, Project Estimator

Bruce Andrews brings 28 years of experience running his own window, door, and siding company to his role as Project Estimator at Window World of Houston. With 12 years at Window World, he offers deep knowledge of products and installation. A R L Thomas High graduate from Western New York, Bruce combines his passion for home improvement with a love of collectible cars and boating.

Dwayne Hoffpauir, Project Estimator

Dwayne Hoffpauir brings 25 years in recycling and eight years at Window World of Houston as a Project Estimator. A Southwest Texas State graduate, he values product quality and a strong management system. His goal to visit every baseball park shows his adventurous side, while golfing with colleagues highlights his team spirit. A family man with four children and ten dogs, Dwayne offers warmth and reliability to customers.

Scott McDonald, Project Estimator

Scott McDonald brings seven years of experience as a Project Estimator at Window World of Houston. A former Lamar University football player with a Kinesiology degree, he applies dedication and team spirit to his work. Scott’s passions include golf, high school football, and elk hunting. With his wife and two children, he leads an active life while serving customers with expertise and enthusiasm.

Troy Wilson, Project Estimator

Troy Wilson holds an MBA in Global Operations and Supply Chain Management and has served four years as a Project Estimator at Window World of Houston. A 1995 graduate of West Brook Senior High, Troy blends his industry knowledge with passions for reading, traveling, hunting, fishing, and golf. He shares a well-rounded perspective with his wife and their mini double doodle in every customer interaction.

Robin Ryan, Project Estimator

Robin Ryan, a former remodeling company owner, brings six years of experience as Project Estimator at Window World of Houston. A St Thomas High School graduate, he blends his entrepreneurial background and pursuit of a golf career with determination and precision. Alongside his wife, two daughters, and their four dogs and six cats, Robin values honesty and strong relationships both at work and home.

Derek Hightower, Project Estimator

Derek Hightower has spent 11 years as a Project Estimator at Window World of Houston. Growing up as a military child in places like Iceland, Italy, and Puerto Rico, he brings a broad perspective to customer needs. Derek values Window World’s no-hassle approach and support system. He enjoys golf and life with his wife, four daughters, one granddaughter, and two dogs.

Eric Keeler, Project Estimator

With 21 years at Window World of Houston, Eric Keeler is a veteran Project Estimator known for offering quality products that support energy savings. A Hillcrest High School graduate, he’s built a career on helping customers find lasting, fairly priced solutions. A father of two with a love for birds, Eric brings both experience and warmth to every interaction.

Gordon Carlson, Project Estimator

With seven years at Window World of Houston, Gordon Carlson takes a goal-oriented approach as Project Estimator. A MacArthur High School graduate, he’s known for his focus and dedication in helping families improve their homes. Gordon’s strong family values and results-driven mindset bring valuable life experience to every customer interaction.

Clint Conley, Project Estimator

Clint Conley has spent six years with Window World of Houston, using his experience to guide customers in making smart home decisions. A Sam Houston State graduate, he pairs his passion for service with an interest in fine dining, sports, and cooking. Married for 44 years and a proud father of two, Clint values lasting relationships both at home and on the job.

Travis Turner, Project Estimator

Travis Turner has spent over five years as a Project Estimator at Window World of Houston, known for building strong connections with customers. A University of Houston graduate, he brings patience and detail to his work—qualities also seen in his passion for grilling and outdoor activities. Travis enjoys an active life with his fiancée and their dog Layla.